Terms of service
Last updated: September 3, 2026
Welcome to Velara Haven. These Terms of Service ("Terms") govern your access to and use of velarahaven.com, along with any products, content, and services we offer (collectively, the "Services"). The Services are operated by Rizqine Ventures LLC ("Velara Haven," "we," "us," or "our").
By visiting our site, creating an account, or placing an order, you agree to be bound by these Terms. If you don't agree with any part of them, please don't use our Services.
1. Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order with us. By using our Services, you confirm that you meet this requirement.
2. Your Account
If you create an account with us, you're responsible for keeping your login credentials confidential and for all activity that happens under your account. Let us know immediately if you suspect unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or that we believe pose a risk to our business or other customers.
3. Products and Pricing
We make every effort to display our products and their prices accurately, but errors can occasionally happen — whether in pricing, descriptions, or availability. If we discover an error in your order, we'll contact you before proceeding and give you the option to confirm the order at the correct price or cancel it.
All prices are listed in U.S. Dollars (USD) unless stated otherwise, and are subject to change without notice. We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.
4. Orders and Payment
When you place an order, you're making an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order for reasons including, but not limited to, product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment is processed securely at checkout through our approved payment partners. By submitting payment information, you confirm that you're authorized to use the payment method provided.
5. Shipping and Returns
Shipping timelines and costs are detailed in our Shipping Policy. Information about returning a product is available in our Return & Refund Policy. Both are incorporated into these Terms by reference.
6. Intellectual Property
All content on our site — including text, graphics, logos, images, product photography, and design elements — is owned by or licensed to Velara Haven and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or otherwise use our content for commercial purposes without our prior written consent.
7. Acceptable Use
When using our Services, you agree not to:
- Violate any applicable law or regulation
- Attempt to gain unauthorized access to our systems or another user's account
- Interfere with or disrupt the operation of our site
- Use our Services to transmit harmful code, spam, or misleading content
- Scrape, copy, or republish our content without authorization
We reserve the right to restrict or terminate access to our Services for anyone who violates these terms.
8. Third-Party Links
Our site may include links to third-party websites for your convenience. We don't control and aren't responsible for the content, policies, or practices of any third-party site. Visiting a linked site is at your own risk.
9. Disclaimers
Our Services and all products sold through them are provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We don't guarantee that our site will be uninterrupted, error-free, or completely secure.
10. Limitation of Liability
To the maximum extent permitted by law, Rizqine Ventures LLC and its officers, employees, and affiliates won't be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or products, even if we've been advised of the possibility of such damages. Our total liability for any claim related to your order will not exceed the amount you paid for the product in question.
11. Indemnification
You agree to indemnify and hold Rizqine Ventures LLC harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of our Services.
12. Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law principles, unless otherwise required by the mandatory consumer protection laws of your place of residence.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, legal requirements, or operations. Updated Terms will be posted here with a revised "Last updated" date, and continued use of our Services after changes are posted means you accept the revised Terms.
14. Contact Us
If you have questions about these Terms, reach out using the information below.
Store name: Velara Haven
Company name: Rizqine Ventures LLC
 Address: 312 West 2nd Street, Unit A2299, Casper, Wyoming 82601, USA
Email: info@velarahaven.com
Phone: +1 339 500 3981
We aim to respond to all inquiries within 24 hours on business days.
Customer Service Hours Monday–Friday: 9:00 AM – 5:00 PM (EST) Saturday & Sunday: Closed
